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 relocating and ISP issues

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cosmic
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cosmic

Posts : 2001
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Age : 51
Location : The cosmos

relocating and ISP issues Empty
PostSubject: relocating and ISP issues   relocating and ISP issues EmptyTue Dec 08, 2009 12:55 pm

Hey guys, I just moved house to live with the GF and wanted to take my optus ADSL2+ plan with me 20gb + (40gb yes) no uploads. They told me couldnt do it as there were no open slots at her exchange......I said she has an optus ADSL2+ acc also that we wanted to swap for my plan...thet would open a slot! (we are both out of contract also) They said it doesnt matter, dont work that way!! So i said ok disconnect my service on Friday along with my landline.

This is where it gets interesting....i set my pc up at the GF's and connect both PC's up in a home network with MY modem/router, i am ready to go in and change the settings to get it going (with her username /pass) and it connects by itself and i start browsing the web....i check my usage on optus and it is using my data.....so OPTUS accounts arnt tied to a particular landline at all you can use any account on any landline as loing as its got an exhisting optus account on it already.......they shit me so bad!!! It will prob all stop when they disconnect my landline at the other place on friday anyway but will call em tomoz to give em a piece of my mind.....
They said an account in my name couldnt be used on another landline in someone elses name....BULLSHIT!

Cos. (pissed off)
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Charlie
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Charlie

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Age : 37
Location : Adelaide

relocating and ISP issues Empty
PostSubject: Re: relocating and ISP issues   relocating and ISP issues EmptyTue Dec 08, 2009 2:21 pm

Yeah stupid Optus, with the International call centers...

Keep bugging them.
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your dog
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your dog

Posts : 3060
Points : 9268
Join date : 2008-10-28

relocating and ISP issues Empty
PostSubject: Re: relocating and ISP issues   relocating and ISP issues EmptyTue Dec 08, 2009 2:40 pm

demand to speak to a manager or their supervisor, youll probably get better customer service
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KarmaFTW
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KarmaFTW

Posts : 2056
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Join date : 2009-01-02
Age : 35
Location : in the bushes outside your window

relocating and ISP issues Empty
PostSubject: Re: relocating and ISP issues   relocating and ISP issues EmptyTue Dec 08, 2009 3:02 pm

get evidence before you loose it and tell them if they still say it cant be done
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[F_CK] Danielle
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Posts : 500
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Join date : 2009-02-12
Location : Trealium's House

relocating and ISP issues Empty
PostSubject: Re: relocating and ISP issues   relocating and ISP issues EmptyTue Dec 08, 2009 8:24 pm

Wow ! I was told the same thing that an account in my name couldnt be used on another landline in someone elses name !
That is interesting to know.
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Dessicrater
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Age : 41
Location : Porto, Victoria

relocating and ISP issues Empty
PostSubject: Re: relocating and ISP issues   relocating and ISP issues EmptyWed Dec 09, 2009 5:22 am

punch them in the face!
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DaemonFTW
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Age : 38
Location : Two Headed Tasmania

relocating and ISP issues Empty
PostSubject: Re: relocating and ISP issues   relocating and ISP issues EmptyWed Dec 09, 2009 7:45 am

Dessicrater wrote:
punch them in the face!

And if it's some indian chick...Punch her in the tits.
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KingKoopa
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Posts : 95
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Join date : 2009-07-16

relocating and ISP issues Empty
PostSubject: Re: relocating and ISP issues   relocating and ISP issues EmptyWed Dec 09, 2009 7:47 am

Interesting i suggest u post your exact same post at www.whirlpool.net.au in the optus section alot of optus users and theres some optus supervisors there that can work this out and see whats going on. I was under the impression that you cannot plug your modem in at anyones house with codes on the line and start using your account...
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